We will send you an email/ contact you over the phone to confirm your order has been received and whether or not it has been accepted. At any time, you can obtain the status of your order by emailing email@example.com with a request. Be sure to include your order reference number, if you have it. Items ordered will be delivered as soon as possible, The weight shown in the image is the average size for this product, however, prices will be adjusted based on actual weight. Product delivery is targeted usually within the next working days of the order being placed. Every effort is made to ensure that delivery is made within the estimated time scale. Except for Sundays our delivery service on Mon to Sat between 1 PM to 6 PM. On all public holidays, we don't have delivery services. Our Eid holidays are on May 1st, 2nd, and 3rd, so we have no delivery service on these days. The next working days starting on May 3rd. All goods are subject to availability. In the event that we are unable to supply your goods, we will inform you immediately and advise you of the expected delivery date. In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note, or failing to match the items ordered by you, then such details must be notified by you to us within three working days of the receipt. If no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held responsible for any consequential loss caused by late delivery or failure to deliver by the company’s appointed carrier. Liability in such cases is limited to the value of those items, which are shown to have not been received by the customer.